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Fundamental QI
Methodology
The
3 Frameworks
In this course we take you through the fundamentals of Quality Improvement. This is an essential course which we recommend for all staff, as we go through Triangle4Change©, SO WHAT©, and Model of Improvement.
Introduction to Lean Thinking Principles
Our QI Methodology has been developed based on Lean Thinking principles. Understanding these principles will help you know how to apply the 3 frameworks to any situation, and know which tools and techniques to use.
How to use
data for change
Collecting, presenting and analysing data gives you quantifiable measures of success. This course will help you understand how to use data confidently and measure your QI change work.
Involving others in QI - Asset Based Thinking
People are your greatest asset for change. Involving the right people in the right way will help you to achieve strong ownership and may even help you find some of your best ideas. In this course we will help you identify who you need to involve and plan how to get them involved.
Using QI to improve your environment
Our environment can affect the way we work, how we feel and the effectiveness of team communication. In this course we will go through a number of models which can help you remove waste, improve efficiency and add value.
Using QI to Improve Processes
Improving processes so that current issues can be improved and future processes are streamlined, more efficient and safe, will help support you and your team to work more effectively. This course explains the tools and techniques you need to ensure high quality experiences for all.
At Elliott Blanchard Ltd we love to celebrate success with you and share great stories that can help others on their improvement journey. These stories give you a taste of some of the work we have been involved with over the years
Celebrating Success
Improvement work with theatre teams
Whilst at Central Manchester NHS Foundation Trust, we won the Lean Healthcare Academy Award for the roll out and scale up of the Productive Operating Theatre Programme (developed with NHS Institute of Innovation and Improvement).
This film clip shows Lisa explaining how the methodology used changed culture and delivered efficiencies as the programme was tested, developed and rolled out across 46 theatres.
long
https://www.youtube.com/watch?v=XRblSn3Hriw
short
Safer staffing in elderly care wards
This 16-week programme of change involved supporting staff on elderly care wards to bring about ward improvements and achieve safer staffing.
This case study was accepted for publication by NHS Improvement and was presented by the ward team at the Trust Nursing, Midwifery and Health Care Assistants Conference
https://improvement.nhs.uk/uploads/documents/Case_study_-_Mid_Yorks.pdf
https://www.midyorks.nhs.uk/news/inaugural-conference-success-1686
Meeting accessibility standards for capturing patient feedback
Working with patients, service users and NHS staff, whilst at CRT Health, we designed new ways of capturing feedback from young children, people with learning disabilities and those in long term care. This work led to changes to the NHS England requirements for the Friends and Family Test (FFT)
These case studies can be viewed on the CRT Health website
