At Elliott Blanchard Ltd we support any of the 4 different phases of change: diagnostic, designing, developing staff and assurance.

We can work with you to create a program that meets your needs. Our proven theories and frameworks will enable and empower your team to bring about meaningful, long lasting change and achieve a continuous improvement culture. 

How can we help?

Diagnostic 

We are able to complete qualitative and quantitative analysis, alongside staff, in order to pinpoint the issue and prepare staff for change.

• Review and recommend

• Deep dive analysis

• Behavioral and culture evaluation

• Staff well-being surveys

• Using patient feedback for change

• Staff attitudes to safety

• Process mapping

• Focus groups – all ages and specialist needs

• Mystery shopper

Designing

Our creative and unique solutions work because we co-design them with you and support teams in developing clear implementation plans.

• Creative solutions

• Improvement bundles

• Project management plans

• Implementation support

• Delivery plans for CQuINs

• Team vision and culture

• Communication solutions

• Safer staffing

• Campaign events

• Processes and pathways

• Safety culture and checklists

• Environmental solutions

develop staff

We know change can be hard for your staff. Teaching our well-tested approach, theories and techniques, we are able to develop understanding amongst staff at all levels to create sustainable and meaningful change. 

• Quality Improvement training / facilitation

• Co-design workshops

• Understanding data for improvement

• Stakeholder engagement

• Systematic and social movement methodologies 

• Coaching staff – leadership development, resilience

• Team building

• Behavioral and cultural change

• Human factors

• Communication skills

• Lean tools and techniques

Assurance

• QSUS© software licence providing triangulated dashboards for Accreditations, Audits and User Surveys

• Support implementation and sustainability of Accreditation processes

• Manage CQC improvement plans

• Senior leadership walk rounds

• Assurance visits for NEDs and Governors

• Develop organisational strategies

• Programmes to ensure use of QI in delivery of strategies

We develop assurance frameworks that support a culture of continuous improvement and can provide our QSUS© software as your ongoing measurement tool, enabling you to monitor sustainability, identify areas for improvement and to celebrate success.