Not a member? Contact us>
Fundamental QI
Methodology
The
3 Frameworks
In this course we take you through the fundamentals of Quality Improvement. This is an essential course which we recommend for all staff, as we go through Triangle4Change©, SO WHAT©, and Model of Improvement.
Introduction to Lean Thinking Principles
Our QI Methodology has been developed based on Lean Thinking principles. Understanding these principles will help you know how to apply the 3 frameworks to any situation, and know which tools and techniques to use.
How to use
data for change
Collecting, presenting and analysing data gives you quantifiable measures of success. This course will help you understand how to use data confidently and measure your QI change work.
Involving others in QI - Asset Based Thinking
People are your greatest asset for change. Involving the right people in the right way will help you to achieve strong ownership and may even help you find some of your best ideas. In this course we will help you identify who you need to involve and plan how to get them involved.
Using QI to improve your environment
Our environment can affect the way we work, how we feel and the effectiveness of team communication. In this course we will go through a number of models which can help you remove waste, improve efficiency and add value.
Using QI to Improve Processes
Improving processes so that current issues can be improved and future processes are streamlined, more efficient and safe, will help support you and your team to work more effectively. This course explains the tools and techniques you need to ensure high quality experiences for all.
At Elliott Blanchard Ltd we support any of the 4 different phases of change: diagnostic, designing, developing staff and assurance.
We can work with you to create a program that meets your needs. Our proven theories and frameworks will enable and empower your team to bring about meaningful, long lasting change and achieve a continuous improvement culture.
How can we help?
Diagnostic
We are able to complete qualitative and quantitative analysis, alongside staff, in order to pinpoint the issue and prepare staff for change.
-
Review and recommend
-
Deep dive analysis
-
Behavioral and culture evaluation
-
Staff well-being surveys
-
Using patient feedback for change
-
Staff attitudes to safety
-
Process mapping
-
Focus groups – all ages and specialist needs
-
Mystery shopper
Designing
Our creative and unique solutions work because we co-design them with you and support teams in developing clear implementation plans.
-
Creative solutions
-
Improvement bundles
-
Project management plans
-
Implementation support
-
Delivery plans for CQuINs
-
Team vision and culture
-
Communication solutions
-
Safer staffing
-
Campaign events
-
Processes and pathways
-
Safety culture and checklists
-
Environmental solutions
develop staff
We know change can be hard for your staff. Teaching our well-tested approach, theories and techniques, we are able to develop understanding amongst staff at all levels to create sustainable and meaningful change.
-
Quality Improvement training / facilitation
-
Co-design workshops
-
Understanding data for improvement
-
Stakeholder engagement
-
Systematic and social movement methodologies
-
Coaching staff – leadership development, resilience
-
Team building
-
Behavioral and cultural change
-
Human factors
-
Communication skills
-
Lean tools and techniques
Assurance
-
QSUS© software licence providing triangulated dashboards for Accreditations, Audits and User Surveys
-
Support implementation and sustainability of Accreditation processes
-
Manage CQC improvement plans
-
Senior leadership walk rounds
-
Assurance visits for NEDs and Governors
-
Develop organisational strategies
-
Programmes to ensure use of QI in delivery of strategies