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In this course we take you through the fundamentals of Quality Improvement. This is an essential course which we recommend for all staff, as we go through Triangle4Change©, SO WHAT©, and Model of Improvement.
Our QI Methodology has been developed based on Lean Thinking principles. Understanding these principles will help you know how to apply the 3 frameworks to any situation, and know which tools and techniques to use.
Collecting, presenting and analysing data gives you quantifiable measures of success. This course will help you understand how to use data confidently and measure your QI change work.
People are your greatest asset for change. Involving the right people in the right way will help you to achieve strong ownership and may even help you find some of your best ideas. In this course we will help you identify who you need to involve and plan how to get them involved.
Our environment can affect the way we work, how we feel and the effectiveness of team communication. In this course we will go through a number of models which can help you remove waste, improve efficiency and add value.
Improving processes so that current issues can be improved and future processes are streamlined, more efficient and safe, will help support you and your team to work more effectively. This course explains the tools and techniques you need to ensure high quality experiences for all.
Too often when senior teams are focused on results, achieving Gold on Ward Accreditations becomes the aim.
Instead give staff the confidence to be honest in their reporting, even if the scores and graphs dip, the improvements they focus on will be based on what really matters.
Real #assurance can only be achieved when senior teams are more focused on #culture than scores.